Terms and Conditions
Policies
Updated: 19 February 2025
These Terms and Conditions govern your use of the website silentnightcontract.co.uk (the “Website”). By accessing or using this Website, you agree to be bound by these Terms and Conditions. If you do not agree, you should not use the Website.
About Us
This Website is operated by Silentnight Group Limited.
Registered office: Long Ing Business Park Long Ing Lane Barnoldswick Lancashire BB18 6BJ
Silentnight Contract is a trading division of Silentnight Group Limited.
Purpose of the Website
The Website is provided for business-to-business information purposes only. It is intended to provide general information about Silentnight Contract, our products, services and expertise within the contract, hospitality and related sectors.
Nothing on this Website constitutes a binding offer to sell, nor does it form part of any contract unless expressly agreed in writing. All sales are governed by bespoke supply terms, framework agreements or standard contract terms issued to the customer separately at the point of order or contract confirmation.
Use of the Website
You agree to use the Website only for lawful purposes and in a way that does not infringe the rights of, restrict or inhibit anyone else’s use and enjoyment of the Website.
You must not:
- misuse the Website by knowingly introducing viruses, trojans or other malicious material;
- attempt to gain unauthorised access to the Website, servers or databases;
- use the Website in any way that may cause damage, interruption or impairment.
Intellectual Property
All content on this Website, including text, images, graphics, logos, videos, downloads and design, is owned by or licensed to Silentnight Group Limited and is protected by intellectual property laws.
You may view, download and print content for your internal business use only. You must not reproduce, distribute, modify or exploit any content for commercial purposes without prior written permission.
Product Information, Technical Claims and Availability
Any product descriptions, specifications, performance claims or imagery on the Website (including references to fire compliance, durability testing, warranties and ESG credentials) are provided for general information only.
While we take reasonable care to ensure information is accurate at the time of publication, such information does not constitute a guarantee or contractual commitment. Specifications, testing standards, certifications, warranties, availability and lead times may change without notice.
All products are subject to contract, availability and confirmation at the time of order.
Enquiries, Quotes, Downloads and Submissions
When you submit an enquiry, request a quote, sign up to our newsletter or provide information via the Website, you warrant that the information provided is accurate and complete to the best of your knowledge.
From time to time, we may make downloadable content available via the Website. Any such content is provided for your internal business use only and must not be shared externally or used for commercial purposes without our prior written consent.
Submission of an enquiry, newsletter sign-up or download request does not create a contractual relationship. Any subsequent supply of products or services will be governed by separate agreed terms and conditions.
Limitation of Liability
To the fullest extent permitted by law, Silentnight Group Limited excludes all warranties, representations or guarantees relating to the Website and its content.
We will not be liable for any loss or damage, whether direct or indirect, including loss of business, revenue, profits or data, arising out of or in connection with the use of, or inability to use, this Website.
Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud or any liability that cannot be excluded under applicable law.
Third-Party Links
The Website may contain links to third-party websites. These links are provided for convenience only. We have no control over and accept no responsibility for the content, privacy practices or availability of third-party sites.
Data Protection and Privacy
Any personal data submitted through the Website will be processed in accordance with our Privacy Policy and Cookie Policy.
Website Availability
We do not guarantee that the Website will be available at all times or free from errors, interruptions or viruses. We may suspend, withdraw or restrict access to the Website without notice.
Changes to These Terms
We may update these Terms and Conditions from time to time. Any changes will be posted on this page, and continued use of the Website constitutes acceptance of the updated terms.
Governing Law and Jurisdiction
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales.
Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Contact Us
If you have any questions about these Terms and Conditions, please contact:
Silentnight Group Limited Email: contractsales@silentnight.co.uk