Cookie Policy

Policies

Updated: 19 February 2025

This Cookie Policy explains how Silentnight Contract, a trading division of Silentnight Group Limited (“we”, “us”, “our”), uses cookies and similar technologies on silentnightcontract.co.uk.

This policy should be read alongside our Privacy Policy.

 

What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. Cookies help websites function properly, improve user experience, and provide information to website owners about how the site is used.

Cookies may be set by us (first-party cookies) or by third parties whose services we use on our website (third-party cookies).

 Types of Cookies We Use

We use the following categories of cookies:

Strictly Necessary Cookies: These cookies are essential for the website to operate correctly. They enable core functionality such as page navigation, security and accessibility. The website cannot function properly without these cookies.

Analytics and Performance Cookies: These cookies help us understand how visitors interact with our website by collecting information anonymously, such as pages visited, time spent on the site and error messages. This allows us to monitor performance and improve the website.

Functional Cookies: These cookies allow the website to remember choices you make (such as preferences or settings) to provide enhanced functionality and a more personalised experience.

Marketing Cookies: These cookies may be used to track visitors across websites in order to deliver relevant marketing communications and measure the effectiveness of our campaigns.

 

Cookies We Use

Our website may use the following cookies and tools:

  • Google Analytics (GA4) – to collect anonymised usage and performance data.
  • Klaviyo – to support email marketing and campaign performance measurement.
  • WordPress cookies – required for basic site functionality and security.

The specific cookies used, their duration and purpose may vary over time.

 

Lawful Basis for Using Cookies

Strictly necessary cookies are used based on legitimate interest, as they are essential for the operation of the website.

All other cookies (including analytics, functional and marketing cookies) are used only where you have provided your consent, in accordance with UK GDPR and the Privacy and Electronic Communications Regulations (PECR).

 

Managing Cookie Preferences

When you first visit our website, you will be presented with a cookie banner that allows you to accept or reject non-essential cookies.

You can change or withdraw your consent at any time by:

  • Using the cookie settings available via our website (where provided), or
  • Adjusting your browser settings to block or delete cookies.

Please note that disabling certain cookies may affect the functionality or performance of the website.

 

Third-Party Cookies

Some cookies are placed by third-party services that appear on or are used by our website. These third parties may collect data in accordance with their own privacy and cookie policies.

We encourage you to review the privacy and cookie policies of these providers for further information.

 

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation or our use of cookies. Any updates will be posted on this page and the effective date amended accordingly.

 

Contact Us

If you have any questions about this Cookie Policy or our use of cookies, please contact:

Data Protection Officer Silentnight Group Limited Email: dpo@silentnight.co.uk

 

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